Refund and Return Policy

We can accept returns for orders placed on Flamingo Store within 3 days of Order Delivery. Flamingo Store offers hassle-free returns which means the items can easily be returned provided the product is unused, in the original packing and/or not damaged. The product must be returned in its original packing along with the order details.

If you wish to return an item within 3 days of Order Delivery, please contact customer service via WhatsApp (03008549376) or via Instagram (_flamingojournals) with your Order ID and they will guide you through the process. You will need to mail the items to our office as indicated by our customer service team, including any free gifts or promotional items associated with your order, with your Order ID indicated clearly on the outside of the package.

Once your return is processed (3 days after receipt of items) we will issue a refund with a mutually agreed mode of payment, minus shipping charges.